Enhance your renting experience.

The Building Stack tenant portal has everything you need for a painless renting experience.

The easiest way to pay rent

With our online payment solution, you can pay your rent by credit card, debit card or bank transfer, without leaving your couch.

Get it fixed

Your unit needs repairs? Just fill out a request on the platform and it will be sent to your building manager automatically.

Stay in the loop

Keep track of progress on your issue with our chat window and real-time notifications.

Give your feedback

Once the issue is resolved, tell your landlord how they handled the problem in a rating.

Amenities and Reservations

We make it simple for residents to reserve any amenity or service that your property has to offer.

Free to use

You can access the portal at no cost for as long as you are a tenant.

Automatic payments

Never forget a rent payment again with our easy-setup pre-authorized debit solution.

Useful info

Your building’s rules, schedules, emergency contacts and important documents are only a few clicks away.

Document sharing

Never lose an important paper again! View and download tenancy-related documents shared by your landlord.

Payment reminders

Pay your rent on time every month thanks to automated e-mail reminders.

Secure payments

We keep your transactions worry-free with bank-level SSL encryption for all payment data.

Discrete requests

The messages you send your landlord through the portal are not visible by other tenants — not even your roommates.

Mobile app

Download our app for iOS and Android and access your rental information anywhere.

Let your landlord in

Authorize staff members to enter the unit in your absence to accelerate repairs and maintenance.

Eco-friendly

Our paperless online portal will help you reduce waste and clutter.

100% bilingual

Our portal and support services are all available in both English and French.

Need help?

If you have questions about the portal, check out our Help Center or chat with our friendly support team.

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Tenant referral – Terms and Conditions

To be eligible to the Tenant referral program, a tenant must: a) be a Canadian resident who has reached the age of majority in their province of residence at the time of form submission; b) respect all the provisions set forth in these Terms and Conditions; and c) provide Building Stack with all the required information by filling the tenant referral form available on Building Stack’s website (the “Form”) (an “Eligible Tenant”). By submitting the Form, the Eligible Tenant certifies that the information provided is accurate to the best of their knowledge. If the landlord or property manager whose information was provided through the Form (the “Landlord”) signs a paid contract of at least one (1) year with Building Stack within six (6) months of Form submission, the Eligible Tenant will be entitled to the smallest amount between: a) the equivalent of one (1) month’s rent as per the Eligible Tenant’s lease with the Landlord; b) the equivalent of three (3) months’ membership payments as per the Landlord’s contract with Building Stack; or c) $500 CAD. The incentive amount will be paid to the Eligible Tenant by Building Stack via electronic transfer, rent discount or any other means of payment, at Building Stack’s sole discretion, after the Landlord has made their first contract payment. A valid lease or other proof of rent amount and tenant status may be requested. The Eligible Tenant’s contact information must match the information on file in the Landlord’s Building Stack account. The Landlord must not be an existing or returning Building Stack client. Limit of one (1) referral incentive per signed contract. If multiple referrals are submitted for the same Landlord, the earliest submission as per the Form’s timestamp will be deemed valid. Other restrictions may apply. Building Stack may change or cancel the program without notice, at its sole discretion.

Refer us and you could skip the rent!*

Do you think your landlord would like us? Fill out the form below to give us their information. If they sign with us, we will cover up to one month’s rent for you.

* Click here to read the complete Terms and Conditions of our tenant referral program.